Thank you for shopping with Uniqou. We aim to ensure that your order reaches you as quickly, accurately, and affordably as possible.
Shipping Policy:
All orders are processed within 1-2 business days after receiving your order. You will receive a notification once your order has been shipped.
For United States:
After your order has been shipped, the order will be delivered to you within 7-12 days depending upon your location.
We deliver all over United States.
Return, Exchange & Refund Policy:
You have a 5-day window to return any purchased item if you're dissatisfied. Options include a refund or an exchange.
Please note that weekends, public holidays, and bank processing delays may impact the time it takes for the refund to appear in your account.
Returns for pots are accepted only if they arrive damaged. Supplements cannot be returned. However, all other products are eligible for return.
For United States:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5–7 working days, and the credited amount will reflect in your original method of payment / bank account depending on your bank’s processing timelines.